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Privacy Policy

Privacy Policy

Trinity Training is committed to complying with the General Data Protection Regulation (GDPR) & the Data Protection Act 2018, once enacted.  Looking after the personal information you share with us is very important, & we want you to be confident that your personal data is kept safely & securely & to understand how we use it to offer you a better & more tailored training & coaching service.  We have published this privacy notice to help you understand how & why Trinity Training collects information from you; who we share your information with, why & on what basis; & what your rights are.

 

What information we collect and why

When you buy training & coaching from us, you are entering into a contract with us. You will need to sign a training agreement & we will ask you to provide some information such as;

-    Name of contact person or persons               -

-    Address of business

-    Contact numbers

-    Email addresses

 

How we use your information

Data Protection says we are allowed to use & share your personal data only when we have a proper reason to do so, such as:

-    Contract – your personal information is processed in order to fulfil a contractual arrangement

-    Legitimate Interests – this means the interests of Trinity Training in managing our business so we can provide you with the best training & coaching in the most secure & appropriate way

-    Legal Obligation – where there is statutory or other legal requirement to share the information for law enforcement or safeguarding purposes.

 

Here is a list of the ways that we may use your information for one of the reasons above

-    Process your enquiry & any subsequent bookings

-    Liaise with you on training & coaching content & outcomes

-    Agree & apply payment terms & processes

-    Identify participants for preparation work, attendance sheets & certificates

-    Review training & carry out occasional client satisfaction surveys

-    Update you on new training workshops & general training information through emails & our annual newsletter which you may unsubscribe from at any time

-    Advise you of relevant third party information connected with our training & your interests such as changes in legislation, news or media items, articles, books & other resources

 

We keep your information securely in password protected devices in our office with a back up stored securely on a separate site..  We do not share your information, unless you give your consent eg if a new client requests a reference from an existing client.

 

What are your rights?

You are entitled to request the following from Trinity Training, these are called your Data Subject Rights; more information is on the Information Commissioners website www.ico.org.uk

-    Right to be informed

-    Right of access

-    Right to rectification

-    Right to erasure (also known as the Right to be Forgotten)

-    Right to restriction of processing

-    Right to data portability

-    Right to object

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