Communication Skills Workshops

We provide a range of communication workshops for staff and managers; here is a selection:

• Assertiveness
• Coaching and Mentoring
• Customer Care Excellence
• Handling Complaints Positively
• Presentation Skills
• Train the Trainer
• Business Writing
• Effective Minute Taking  
• Chairing Effective Meetings  

We will always adapt any of these communication workshops to suit the needs of your staff and organisation, rather than offer training “off the shelf”. We also have consultants who specialise in individual and group coaching and mentoring for greater communication and inter-personal skills and confidence. Do ask us for more details.